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Refunds & Exchanges

Plain Wristbands

You have 14 days to return your full quantity of Plain Wristbands for an exchange. Wristbands must be in the exact same condition as they were dispatched, unused & undamaged in a condition to resell. We will not accept partial unused quantities from your wristband order. You can cancel your order up until payment has been made.

Custom Wristbands

Once you have confirmed you are happy for us to proceed customising your wristbands and have made payment, we do not offer any refunds or exchanges on Custom Printed Wristbands unless we are liable for any faults. 


Please note MPM Wristbands are not responsible for delivery times and always recommend using special delivery or a fully trackable, insured service. The above refunds & exchange policy applies to any other customised or plain product we may supply, Plain lanyards, Plain Silicone Wristbands and Plain Vinyl Wristbands are all made to order and fall under the custom product guidelines. PPE products we do not offer refunds or exchanges due to hygiene. Please review our T&C page for further information about ordering.