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Refunds & Exchanges

Plain Non Branded Products

You have 7 days to return your full quantity of Plain Products for an exchange. The Products must be in the exact same condition as they were dispatched, unused & undamaged in a condition to resell. We will not accept partial unused quantities from your order. You can cancel your order up until payment has been made but a cancelation charge will be incurred. Only plain stock coloured Tyvek Wristbands are eligible for a refund. all other products are made to order and fall under the custom products category below.

Custom & Made To Order Products

Once you have confirmed you are happy for us to proceed customising your products and have made payment, we do not offer any refunds or exchanges on custom or made to order products unless we are liable for any faults. 


Please note MPM Wristbands ltd are not responsible for delivery times or delays and always recommend using special delivery or a fully trackable, insured service. PPE products we do not offer refunds or exchanges due to hygiene. Please review our T&C page for further information about ordering. Cancellation charges will be incurred and a 20% restocking fee will be applied. Delivery costs and any other charges are non-refundable.